This is a placeholder privacy policy for the pre-launch marketing site. The final policy — including HIPAA-specific commitments and our Business Associate handling — will be published in full before any real denials or claims are processed.
1. Who we are
Insurance Appeal Sentinel is a consumer insurance-appeal advocacy product operated by Sentinel Media Inc. ("we," "us"). This policy explains how we handle information collected through this website and, in future, through the product.
2. Information we collect
Waitlist information: the email address you submit to request early access.
Denial & health information (product, future): the documents you choose to upload to build an appeal — such as denial letters, Explanations of Benefits, and plan documents — which may contain protected health information. This is handled under HIPAA-minded safeguards and a strict internal data firewall.
Usage data: basic, privacy-respecting analytics about how the site is used.
3. How we use it
We use your email to notify you about early access and product updates. We use uploaded documents solely to build your appeal and advocate on your behalf. We do not sell your personal information, and we are not compensated by any insurer, plan, or provider whose denial we help you appeal.
4. Your choices
You can unsubscribe from emails at any time, and you may request deletion of your information by contacting us at hello@sentinelmedia.co.
5. Contact
Questions about privacy? Email hello@sentinelmedia.co.